Att phone claims insurance

ATTHelp. Good afternoon @hu2011, Having a cracked lens can be bothersome. I certainly understand the need to know if this is covered. I’ll be happy to share what I know. Your best bet for questions regarding coverage is to reach out to our insurance provider Asurion. This page provides the full details.

Att phone claims insurance. Also available for new devices purchased on Verizon.com, dependent on delivery location, device availability, time of purchase and availability of setup expert. Get a next-day replacement for your lost, stolen, or damaged Verizon phones. Asurion provides extended Verizon phone insurance for Verizon customers where others don't.

It also covers accidental damage from liquid spills, Att phone insurance cracked screens, power surges, bad battery performance, and mechanical breakdowns due to normal wear-and-tear issues that would not be covered under the manufacturer's warranty. You can even get up to $1500 in lost or stolen device replacement reimbursement if you file a police report within 48 hours of the incident.

Call Our 24/7 Claims Phone Line. Get the assistance you need by calling our 24/7 claims hotline at (800) 503-3724. Whether it's day or night, we're always ready to help after an auto incident occurs. Our Mercury Claims team will guide you through the entire process of filing a claim step-by-step, and continue to work with you through the ...Allstate also offers insurance for your home, motorcycle, RV, as well as financial products such as permanent and term life insurance. ... Start a claim. Get life back on track in no time with 24/7 claims support. file or track a claim. Products & services Protection at home, work and play ... Monthly Premium/ Charges. $8.99 per mobile number enrolled. Claim Limits. Two claims within any consecutive 12 months with a maximum device value of $2,500 per occurrence. If you were previously enrolled in AT&T Protect Insurance for 4 or AT&T Protect Insurance for 1, claims from such programs that are less than 12 months old will be carried ... Aug 30, 2022 · If you bought the phone anywhere else besides AT&T, use the warranty that the manufacturer provides with your phone. 2. Call 800-331-0500 to reach the AT&T customer service line. Once you reach the support line, let them know that your phone has a malfunction or defect and that you’d like a replacement. Activation: Charge monthly cell phone bill to the eligible card account. Coverage Start: First day of the calendar month following the payment. Coverage Type: Repair or replacement cost of stolen or damaged phones, including cracked screens. Maximum Liability: $800 per claim, subject to a $50 deductible. Limited to two claims per 12-month period.formerlyknownas. The answer is no, but you can make a claim and pick up a cheap gophone to put on your line till the replacement arrives. You must put in the claim first. I lost my phone and I want to replace it using my insurance, but that usually takes a few days to ship when you call it in over the phone and I NEED my phone for work work so ...Complete coverage designed for the way you live. Drops, spills, and breaks happen to all of us, so we offer protection plans that are actually helpful—for real people like you and me. Here's what you get: Cracked screen repair. Fixes for defects/failures. Loss and theft protection. Coverage for water damage. Accessory coverage.Includes Protect insurance for 1, AT&T ProTech support, and the ProTech and Photo Storage apps. ProTech support is available for 1 eligible device only. Limit 3 claims within a period of 12 consecutive months. Maximum value $2,500 per occurrence. Mobile Insurance (MI): $8.99 billed monthly. Limit 2 claims within a period of 12 …

Now get an unlimited number of phone replacements, $0 screen repairs, and more. Available for elig. devices in select areas. Unlimited number of claims and $0 service fee for repairs for AT&T Protect Advantage for 1 customers in New York will launch on 4/2/24. Enroll now. Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions. ... Prefer a phone call? We’ll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT. Contact customer support.SquareTrade will even help you if your identity is stolen. Phone Protection (all cost estimates are for an iPhone 12 Pro Max) Price: $8.99 monthly for 1 line ($19.99 monthly for up to 4 lines) or a one-time payment of $129.00 for Androids/$149.00 for iPhones. Cracked Screen Deductible: $149.When you file an AT&T insurance claim for a phone, you first enter the model number of the affected device. The process is quick and relatively easy. Click the button to file or track a complaint online, and you can do it 24/7. You may receive a replacement phone if your complaint is approved within 24 hours.Help. For any questions please call the number below. Thank you. T-Mobile. 1-866-268-7221. Get your lost, stolen or damaged cell phone replaced at PhoneClaim.com. Most Asurion claims are eligible for free next day shipping and usually take less than 10 minutes to complete.11-Jul-2016 ... formerlyknownas ... Insurance is covered through Asurion, not ATT. Insurance coverage replaces your phone with payment of the deductible, with an ...Help. For any questions please call the number below. Thank you. T-Mobile. 1-866-268-7221. Get your lost, stolen or damaged cell phone replaced at PhoneClaim.com. Most Asurion claims are eligible for free next day shipping and usually take less than 10 minutes to complete.• Includes comprehensive protection with AT&T Mobile Insurance. • Get support for each eligible smart phone or tablet with ProTech support.2 • Includes the Protect Plus app3 to help locate a missing device, back up content and provide click-to-call ProTech support. • Coverage for up to two claims within any 12 consecutive months.

For each approved device replacement claim, you’ll owe a non-refundable deductible or service fee. The deductible amount you pay to replace your device depends on what kind of device you have. Check deductible amounts. Protect Advantage for 4. Unlimited number of claims (Maximum device value of $3500 per claim)But phones are not eligible as a 'non connected' device. Phones have to be active on a phone line in order to be claimed. Protect advantage, and protect advantage for four insurance coverage on phones is on the phone line. (Which means if you replace the phone before making a phone claim with Asurion it won't be on the correct phone)Once you file a claim with your insurance company and pay your deductible, you may get a brand new phone (or a new-to-you phone) for a fraction of the cost. So, if …Physical or liquid damage would have been covered by insurance. Replacements are taken care of through Asurion, our insurance partner. You can contact Asurion at 888-562-8662, Monday – Friday 8 AM-10 PM, Saturday- Sunday 10 AM-9 PM. They will be able to get you a new return label as well.Or, you can call 1-888-562-8662 on weekdays between 8 a.m. and 10 p.m. EST or on weekends between 9 a.m. and 9 p.m. EST. If you file a claim, you can track it online with AT&T. Be prepared to provide the phone number of the device tied to your in-progress claim.Thanks for reaching out to us! You may file two claims within any consecutive 12 months with a maximum device value of $1,500 per occurrence. You can also file six shared claims between covered devices within any consecutive 12-month period, with a maximum replacement value of $1,500 per claim. You can learn more on our Device …

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Mar 5, 2016 · Your coverage has a 12-month aggregate claim limit. This means that during the last 12 month period, starting with the initial claim, you are limited to claims totaling no more than that amount. I unfortunately will need to complete a 2nd insurance claim in less than 12 months. I understand that Asurion will drop my insurance for the remainder ... I submitted an estimate for a claim on a broken screen for an iPhone 6 plus; response was $49.99. I submitted that same claim online and was told to call Asurion. I called Asurion and they told me that they did not have a technician in my zip code so instead of $49.99 I would have to pay $150 for a replacement phone...so how is this MY FAULT ...Shop Cyber Monday gift deals - Get the Samsung S23 FE & iPhone SE for only $0.99 a month!malfunction claims, including battery replacements. Maximum device value of $3,500 per occurrence. AT&T Protect Advantage for 4 Device Tiers 1-4 $45/mo.* (local time) may be able to receive a replacement device the same day. Protect Insurance for 4 $10/mo. Extended Service Contract for 4 $14/mo. ProTech for 1-4 $21/mo. Claim Limits …When I turn it on, it will not accept my swipe to go to my access code or if it does it will not let me put the access code in. I can not use any of the apps. Then all of a sudden, perhaps 2or 3 times a day, the phone will work for appoximately 10 to 20 minutes. The phone is only 2 years old and I have not damaged it. I would like a new phone.

AT&T Protect Advantage for 1: $15 billed monthly. Includes Protect insurance for 1, AT&T ProTech support, and the ProTech and Photo Storage apps. ProTech support is available for 1 eligible device only. Limit 3 claims within a period of 12 consecutive months. Maximum value $2,500 per occurrence.There isn’t anyone who’s happy about the idea of being in a situation where an insurance claim needs filling. However, if this is your case, making mistakes could be costly. Theref...Covers up to phone purchase price per claim. Esurranty sells both one- and two-year policies, with premiums ranging from $69 to $110 for one year and $129 to $190 for two years. The iPhone 11 premium is $85 for one year and $150 for two years. Deductibles depend on phone model and claim type.When you make a claim you are filing the claim with the insurance company not with your cellular provider. You are not getting 'stock' from AT&T. You are getting whatever Asurion has to send you. It says in the claim info, that color, and even model is not garenteed. You are not getting a new phone, you get a refurbished phone almost all the time.My phone was damaged and I filed on the insurance. It says to delete content off damaged phone before returning but I can't due to the damage. ... Not on a broken phone that won't come on and you made ins claim. If you were doing a next trade in to upgrade, other trade-in, or returning a warranty device, you would be charged. 0. 0.Log onto your AT&T account. Click on your profile. Below alerts, click on manage devices & features. Hit the + sign under My Wireless. Scroll down and you will see all your devices. Select the device you would like to remove the phone insurance off of. Under My Current Features you will see AT&T Mobile Insurance. Click the arrow besides it.The government claims the initiative, a "device monitoring system," is just for blocking counterfeit phones. Kenyan authorities may soon be monitoring the phone calls, text message...Claim limits: Two claims within a period of 12 consecutive months. Maximum value of $1,500 per occurrence. ... All applicable taxes and surcharges are extra. AT&T Mobile Insurance is underwritten by Continental Casualty Company, a CNA company (CNA), Chicago, IL, and administered by Asurion Protection Services, LLC (in Iowa, license …Organizing an event can be a daunting task, especially when it comes to ensuring that everything goes according to plan. Even with meticulous planning, unexpected situations can ar...Move the SIM card from your defective device to your replacement device. Insert the new SIM card if one came with your replacement device. Review these steps to activate your SIM card and start setting up your phone. Last updated: December 7, 2022. Return a defective device within 30 days to avoid a non-return fee.They may ask for info such as your Social Security number, password, or credit card number "to verify your account.". If you suspect a social engineering scam: Don't give them your account or personal info. Hang up and call the company or agency that supposedly contacted you. Their phone number may be on your account statement or on their ...There are limits of up to $2,000 per approved claim and up to $5,000 every 12 months. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim. We'll repair, replace, or reimburse you for your covered breakdowns. Non-original parts may be used for repair, and a replacement product may be a new, refurbished, or ...

Unlimited photo and video storage. Free up storage for apps and other files while keeping your precious memories safe. • Enjoy at no extra cost. • Count on automatic backup and syncing. • Put your entire photo collection at your fingertips. Download the AT&T Photo Storage app.

Mar 1, 2024 · The base plan is called 'AT&T Protect Advantage for 1' and costs $14 or $17 a month. Under this, you can file unlimited number of claims, with a maximum device value of $3,500 per claim. A non ... The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first need ... Desktop (PCs), Laptop*PrinterWi-Fi only Tablets*. Excludes coverage for smartphones and most devices connected to a data plan. ¹Limitations and exclusions apply. For a complete list of the covered products, see the Terms and Conditions. PCs eligible for coverage under this Plan are those equipped with a Windows Operating System version Windows ... ATT says has to be handled as a warranty claim thru Apple. And if ATT did process the claim themselves they would only provide a refurbished phone. Spoke with Apple. They will only provide a refurbished phone. Not a new one either. Also, ATT will continue to charge me for a new phone till it’s paid off.Visit Community. 24/7 automated phone system: call *611 from your mobile. Filing a Verizon insurance device or phone claim is easy! These FAQs explain the different ways of how to file a claim at Verizon & track Asurion phone claim status.Every insurance enrollment gets this in the mail, every device and account. It details clearly the terms and conditions of the insurance. Deductibles are a part of ALL insurance products and a cellular phone is just the same as a car, home or any other product. The cost of a cellular device is upwards ot $650-1000 for flagship phones. Monthly Premium/ Charges. $8.99 per mobile number enrolled. Claim Limits. Two claims within any consecutive 12 months with a maximum device value of $2,500 per occurrence. If you were previously enrolled in AT&T Protect Insurance for 4 or AT&T Protect Insurance for 1, claims from such programs that are less than 12 months old will be carried ... Also available for new devices purchased on Verizon.com, dependent on delivery location, device availability, time of purchase and availability of setup expert. Get a next-day replacement for your lost, stolen, or damaged Verizon phones. Asurion provides extended Verizon phone insurance for Verizon customers where others don't.

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Our house flooded - Here's what happened, how we responded (step by step what we did to fix everything), and then I round it up with some lessons learned. Best Wallet Hacks by Jim ...Advanced American Telephones has several warranty policies of which you should be aware. For more information, please select an option from the links below. Limited manufacturer's warranty. View the one-year limited warranty covering our products. Warranty support and returns. Get help with return or replacement of your product.We make it easy to start, manage, or track your AT&T Prepaid claim. Get started. Asurion is trusted by 300 million worldwide. How it works. FILE A CLAIM. Tell us what happened …File your device claim online. To use our simple online claims experience to have your phone repaired or replaced, click here. You'll need to provide: Your carrier. Your device make and model. A description of what happened. A billing and shipping address. A method of payment for the deductible. Filing a claim usually takes less than 10 minutes ...Insurance claim, customer service, internet, direct tv. My iPad fell and was broken. The glass shattered and the iPad actually bent. It was in a protective shatter proof case. I went to the att store at 5521 Greenville Ave 101 Dallas TX 75206. I showed the iPad to the employee, he stated YOU WILL NEED TO CALL ATT FOR THAT.31.9K Messages. 5 years ago. I would call asurion, they are very picky with their claims and deny more than they approve, now if you have used a different phone on your number since losing your first then its most likley going to be a denied claim. good news is you can get a new phone with your mom adding a new line, 0.AT&T insurance claim. I recently got my phone stolen. It was an iPhone 8 Plus. I have insurance on it and I went on the Asurion website & it says it'll cost 225 to get a new phone. I'm not the the one that runs the accounts so I have no access to it. A family member of mine is the one that runs it. She told me that she called AT&T, she says ...Make sure you file your claim within 60 days of loss or damage. Have this info handy: Device brand and model; Wireless security passcode or the last four digits of the AT&T account owner’s Social Security or Tax ID number; After you file. Watch for an email with a link to check your claim status. Plus, you can check when your replacement ... ….

AT&T phone insurance is here to be your digital knight in shining armor (although, let's be honest, it comes in the form of a slightly-too-cheerful customer service rep named Brenda). This guide will equip you with the knowledge and, more importantly, the audacity to navigate the treacherous waters of claiming insurance and emerge victorious ...For other repairs you'll pay a deductible, usually under $100 per repair for most phones. AppleCare+ costs $79 (iPhone SE gen 2), $149 (iPhone 11, 12,13), or $199 (iPhone 13 Pro and Pro Max) for ...Thursday, March 2nd, 2023 4:11 AM. Buyer beware! AT&T home Protech. PLEASE read the full terms and conditions before agreeing to sign up for the home protech plan. AT&T representatives are flat out lying to customers, AND the asurion home protech page is deceptive as well. I was told my desktop pc's (built from the ground up) AND my TV's ...In 2021, an estimated 4,439 boating accidents occurred in the United States. Those incidents results in approximately $67.5 million in property damage. While most people who own a ...The Farmers Insurance Claims Center is available 24 hours a day, ... If you do not have an agent, service representatives are available to assist you via phone. Log in Log in. To report a claim call 1-800-854-6011 for 24/7 support. For status on an existing claim, please contact your claim representative directly.Regarding insurance for iPhone 11 pro max. Hi , I have an existing ATT wireless account with one line using on iPhone 7plus device, i paid the 7plus device's installment in full and placed unlock request and now it is unlocked and paying just for the plan and $8.99 for insurance. Today I've pre ordered iPhone 11 pro max unlocked/sim free ...About 2 weeks ago I filed an insurance claim on my iPhone 6 as the screen was starting to come off. Recently I've started to notice that whenever I opened a GPS app on the phone I received, I would...For each approved device replacement claim, you'll owe a non-refundable deductible or service fee. The deductible amount you pay to replace your device depends on what kind of device you have. Check deductible amounts. Protect Advantage for 4. Unlimited number of claims (Maximum device value of $3500 per claim)last updated 1 March 2024. Keep your shiny new device (s) insured against all kinds of damage. (Image credit: Android Central) Jump to: What is it? Who can enroll? Insurance plans and their...Up to 4 (phones, tablets, connected laptops) Protection: Claim limit for loss, theft, damage, and post-warranty malfunction: Unlimited: Unlimited: Maximum claim value: $3,500 per claim: $3,500 per claim: $0 screen and back glass repair claims 2: Unlimited: Unlimited: $0 battery replacement 3: Unlimited: Unlimited: Support: As soon as same-day ... Att phone claims insurance, There isn’t anyone who’s happy about the idea of being in a situation where an insurance claim needs filling. However, if this is your case, making mistakes could be costly. Theref..., The base plan is called 'AT&T Protect Advantage for 1' and costs $14 or $17 a month. Under this, you can file unlimited number of claims, with a maximum device value of $3,500 per claim. A non ..., AT&T Mobile Insurance, AT&T Protect Insurance for 1 and AT&T Protect Insurance for 4 are underwritten by Continental Casualty Company, Chicago, IL, a CNA Company, and administered by Asurion Protection Services, LLC (in Iowa, Lic. #1001002300; in California, Asurion Protection Services Insurance, Lost Phone - Insurance Question. My daughter's iPhone 6s was lost at a concert. We didn't realize that our AT&T insurance plan covered lost/stolen phones. We thought it only covered damage. We thought we had to buy a new phone, so we went to Best Buy to buy the 8S Plus. We asked the Best Buy rep if our AT&T insurance covered lost phones and ..., Phone Insurance Claim - File a Claim for Your Device. Because it happens. Let's start by choosing your plan provider. AT&TAT&T PrepaidBell MobilityConsumer CellularCox MobileCricketFreedom MobileKoodoLiberty MobileLiberty Mobile PrepaidSamsung Care+/Samsung Premium CareSIMPLE MobileStraight TalkTELUStotal ..., Enroll your mobile number in Wireless Phone Insurance. Without insurance, replacing a lost, stolen, damaged or out-of-warranty malfunctioning phone can be costly and inconvenient. Filing a claim is easy and your replacement is shipped overnight and received the next day in most cases. Wireless Phone Insurance $4.99/month, There are limits of up to $2,000 per approved claim and up to $5,000 every 12 months. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim. We'll repair, replace, or reimburse you for your covered breakdowns. Non-original parts may be used for repair, and a replacement product may be a new, refurbished, or ..., For each approved device replacement claim, you’ll owe a non-refundable deductible or service fee. The deductible amount you pay to replace your device depends on what kind of device you have. Check deductible amounts. Protect Advantage for 4. Unlimited number of claims (Maximum device value of $3500 per claim), $50.00/month per mobile account enrolled. Includes AT&T Protect Insurance for 4, Protect Service Contract for 4, Photo Storage app and ProTech support for up to four eligible devices. Enrollment: Enrollment in this program will continue to renew monthly on your AT&T wireless bill until cancelled. Claim Limits, Making an insurance claim for a broke phone. when I place the claim on Monday am, when will i get my replaced phone? ... Leaderboard. att.com. Sign in. AT&T Community Forums. Wireless. Features & Services. Device Features. Making an insurance claim f... Shop holiday gifts while you still can - Everyone gets our best deals on any smartphone! Get ..., 3, and $4.80 - Tier 4. Protect Insurance for 4 - similar insurance only coverage is available in select markets for: $12.25 - Tiers 1 - 4. Protect Advantage for 1 and 4 and Protect Advantage for Business for 1 and 4 are a combination of Protect Insurance for 1 or 4 or Protect Insurance for Business for 1 or 4 , Here are 3 ways to avoid slowing down your claims process: Share the correct device make and model that is listed on your account or covered by the protection plan. Make sure the shipping address matches your billing address. If your device was lost or stolen, report it to your carrier before submitting the claim., Phone Insurance Claim - File a Claim for Your Device. Because it happens. Let's start by choosing your plan provider. AT&TAT&T PrepaidBell MobilityConsumer CellularCox MobileCricketFreedom MobileKoodoLiberty MobileLiberty Mobile PrepaidSamsung Care+/Samsung Premium CareSIMPLE MobileStraight TalkTELUStotal ..., When you file an AT&T insurance claim, the insurance company is actually Continental Casualty Company in California. They underwrite the policy, and the AT&T rep acts as the claim adjuster. They may use other insurance companies in other states. The rep will ask how the phone was damaged or lost to determine if it's covered, much like a car or ..., 6 years ago. @Anonymous, I respectfully disagree. It is a scam on the insurance company since the stolen phone coverage should be used for phones that are actually stolen, not sold for personal profit. Yes, they are inviting this sort of scam by not having a fraud department or investigating when reported fraudulent claims occur., than 12 months old will be carried forward and applied to the Claim Limits of any subsequently issued AT&T Mobile Insurance policy. Mobile Protection Pack and Mobile Insurance: Two claims within any consecutive 12 months with a maximum device value of $1,500 per occurrence. Deductibles for Replacement of Connected Devices and Repair/ Replacement, Then: Press #4357 (#HELP) from your phone with AT&T or call 877.263.2600. Wait for AT&T Roadside Assistance to call you (or the person with the subscriber phone). They'll tell you: Which service provider will be helping you. When you can expect the provider to arrive., But phones are not eligible as a 'non connected' device. Phones have to be active on a phone line in order to be claimed. Protect advantage, and protect advantage for four insurance coverage on phones is on the phone line. (Which means if you replace the phone before making a phone claim with Asurion it won't be on the correct phone), This is why insurance claims require your account information and PIN code. After you make a claim you deal entirely with Asurion, not AT&T. If you have Defective replacement phone from Asurion, Asurion is the one to contact to replace the phone. After 30 days any problems are warrantied by AT&T. Not the same as insurance, it's a service ..., Let's make sure you can get your damage claims filed, @KDC9501! Before you can get started, you'll need to have the following information available: Location - The physical address or GPS coordinates for the location where damage occurred.; Photos - Include close-ups and wide views of the area damaged.If possible, include photos of the person, vehicle, or equipment that caused the damage., Moreover, I pay ATT for the insurance. ... It will be eight days in about 45 minutes that my phone was damaged and I submitted my claim and I still don't have a replacement phone and I have no idea when I will be receiving one. Getting back to causes of action, Intentional Infliction of Emotional Distress would likely be the last. ..., Be protected against negligence claims. We evaluated the best professional liability insurance companies based on coverage features. Insurance | Buyer's Guide WRITTEN BY: Nathan We..., Need to start a claim? Click here Click here. Asurion is trusted by 300 million worldwide. Complete coverage designed for the way you live. Drops, spills, and breaks happen to …, 3, and $4.80 - Tier 4. Protect Insurance for 4 - similar insurance only coverage is available in select markets for: $12.25 - Tiers 1 - 4. Protect Advantage for 1 and 4 and Protect Advantage for Business for 1 and 4 are a combination of Protect Insurance for 1 or 4 or Protect Insurance for Business for 1 or 4, The AT&T Protect Advantage service costs between $14 or $17 a month for a single phone plan and $45 a month for a shared plan (which protects four phones). Coverage grants users the right to file ..., Jan 20, 2016 · Asurion received the claim and then cancelled the insurance and attempted to deny the claim. After spending several hours on the phone they finally sent a replacement phone. Now that I have the replacement phone, the replacement phone has defects, many of the functions do not work. I am nearing 4 hours in attempting to get this resolved. , ACE - Professor. •. 3.7K Messages. 4 years ago. @skeeterintexas Yes, seems that there was a fairly recent change in contact info. Sedgwick Claim Center at 855.365.4976, 8am - 4:30pm CST. 0. 1. Accepted Solution., att.com. Sign in. AT&T Community Forums. Wireless. Features & Services. Account Features. Phone insurance. Available Now! Buy the new Samsung Galaxy S23 from AT&T! Get the myAT&T app. Learn more., For existing claims, we are available (Eastern Time): Monday-Friday: 8:00AM-5:00PM. Glass claims can also be filed easily using our online claims filing tool, but if you prefer to file your glass claim over the phone, please contact us at 1-800-413-8860. Email. [email protected], Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions. ... Prefer a phone call? We’ll connect you with the right person. Our experts are here and ready to help, Monday–Saturday, 8am–6pm CT. Contact customer support., ATT during the next trade in process online asks about the back glass, but does not mention if it will be accepted or not. Just that there IS trade in value for the $500 credit, but then goes on to say that it has to be in good working condition. I am confused. It's worth mentioning, I DO have insurance on the phone and went to file a claim., In the United States, there are around 33.2 million small businesses. During 2020, 76.2% of them experienced an event that could have qualified for an insurance claim, suggesting t..., The Protection offers eligible Wells Fargo credit card holders reimbursement for damage to, theft of, or involuntary and accidental parting of their cell phones. Specifically, the Protection covers the repair or replacement of the original cell phone, subject to a $25 deductible, with a maximum benefit limit of $600 per claim and $1,200 per 12 ...