Xfinity cable box not turning on

Jun 13, 2021 · To Pair an Xfinity Voice Remote (Without a Setup Button) Note: These instructions apply to the XR15 Voice Remote (X1 or Flex). Make sure the Voice Remote batteries are installed and your TV and TV Box are powered on. Set the TV input to the input connected to the Xfinity TV Box. Press and hold the xfinity and Info buttons for five …

If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.My xfinity remote will not change volume or power t.v on or off, please help! Remote not operating volume or power on/off, only changes channels. I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help!Here’s how to do it using a remote: Press the Power button on your Xfinity cable box. On your remote, press the Power and Menu settings together. This will open up the User Settings. Navigate to the Restore Defaults option. Press the Right Arrow button on your remote. You’ll see a message saying “Restore Default.1 Message. Friday, September 25th, 2020 9:00 PM. Closed. Controller won’t turn off cable tv box. Just had internet and tv installed. On the tv box when I push power …24.6K Messages. 4 years ago. @joerf3 wrote: Hello, I've been having a sporadic problem for the last several months with my Xfinity TV service and my Vizio TV - Model # E55-D0. About every 7 - 14 days., when I turn on my Xfinity box and TV, I'll get a black screen with a "No Signal" message (all other times, the TV works fine).Sometimes, a loose connection can result in a loss of signal. If the cables are securely connected but you still have , try rebooting your X1 Box. Unplug the …Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...

Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ...The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.Jan 18, 2024 ... Comments · Xfinity Cable Box Not Working : How To Fix [Reset Xfinity Cable Box] #HowTL · How To Restart Xfinity X1 TV Box · How to TURN OFF Vo...First, check the HDMI cable connection. Ensure that the cable is securely plugged into both the HDMI port on the Xfinity Streaming Box and the HDMI port on your TV or monitor. Sometimes, a loose connection can cause the HDMI port to malfunction. If the cable is loose, simply reinsert it firmly into both ports.We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ...Jan 8, 2022 · The installers came and ran the coax for the internet, and when the time came for them to install the cable box, we said we didn't want it so the techs took the TV box with them. At the new location we have an antenna and some streaming services so we didn't feel the need to have a piece of equipment that we would need to return looming over us ...

Aug 23, 2021 · The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV. Apr 1, 2022 · On your smartphone, open the Xfinity My Account App. Locate the “TV Option” on the main screen. Select your Xfinity cable box. Select “Troubleshoot”. Choose “System Refresh”. Once you confirm the System Refresh option, your smartphone app will remotely factory reset your Xfinity cable box and return it to its original settings by ... It would not connect at all. When I called Xfinity for help the technician told me wireless TV boxes would only connect with Xfinity modems but I should be able to connect with cable TV boxes. I went back to the store and exchanged boxes from wireless to cable. I still cannot get the cable TV box to connect to my modem.The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.X1 box has to be rebooted in the morning to get TV service. There's about a 50/50 chance when I turn on the X1 box and TV in the morning that there will be a black screen with no cable TV service. Unplugging and plugging back in the X1 box usually restores the service, but it takes a while for the rebooting process.

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Please turn on your device by pressing and holding the power button of your cable box till the green light starts blinking. Press the Power and Menu buttons simultaneously on your remote to open the user settings. Navigate to find the Restore Defaults option. Press the Right button and click Ok to start the reset.remote lights up the green button on the cable box (remote) but the TV wont turn on? Ive tried the online "reboot" but no change. Also tried Setup - and then 981. and A + set up - no luck? Cant get anyone on the phone in this time . Suggestions? thnx. C,There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...I just found the solution. When the Xumo Box auto shuts off, it falls out of sync with the TV. For example, when you press the power button, the TV and the Xumo should turn on. Because of that auto shut off feature, the TV remains on, while the Xumo is off.You can use the TV button to turn the set-top box on or off after following the provided steps: On the remote control, press the INPUT button and then select your STB. Press the TV or 123 button, then select Power. To control your STB, make sure to point the remote control directly toward the Cable or Satellite box.The XiD-C cable box blue LED light is not on. This cable box was recently added and functions fine except for the blue LED. The Comcast tech brought it with him without the "new" packaging so I am assuming it is used. It is annoying not knowing whether the cable box has power or not without turning on the TV.

Oct 16, 2021 · I just got a cable box from the xfinity store and it won’t turn on when I plug it in. Not sure if there is an issue with the box itself or the power cord. I have used several different outlets, all of which work. I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10 seconds. Release the reset button and wait for your cable box to restart.Dec 13, 2012 · So, if you're having problems receiving a signal to your Cisco RNG 100, try running an ethernet cable between your box and your router. After 2 minutes of waiting, the box showed the "Not Authorized" message and I was on my way. Now, I can finally enjoy standard definition cable on my 46" Sony XBR6 [2. Yeah, I should probably upgrade my box to HD. System Reboot Did Not Work. : r/Comcast_Xfinity. X1 TV Box Not Working. System Reboot Did Not Work. My X1 TV box stopped working. Yes, I checked all the cables and plugs. Yes, I am using the correct HDMI input settings. Yes, I used the Xfinity mobile app to troubleshoot. Yes, I did a system reboot. The bot in the app did another system reboot.1.5K. 472K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.The easiest way to restart your TV Box is to say “Restart TV Box” into your Xfinity Voice Remote. If our system detects an issue that cannot be fixed through a ...Secondary box not working. Looking for some help we have two cable boxes the main one in the living room and the secondary one in my room. We decided to move the main box down to the basement to our new tv room and it works but my box has no signal and I have to put the main box back in the living room for mine to work again.Steps: Ensure that your TV is switched on and on the right input, connected to your Xfinity X1 Box. Press and hold the Setup button (XR2, XR5, XR11). You’ll find it near the bottom of your remote. If you don’t have a Setup button (XR15), press and hold the Xfinity and Info (i) buttons for a few seconds.

This feature is turned on by default on your Xfinity TV Box. You can turn it off by going to Settings > Device Settings > Power Preferences > HDMI Device ...

A: The device you are paired with may not be powered on or you might be out of communication range. Make sure the device is powered on and move closer to the device. If this does not work, try re-pairing your remote by following the instructions in “Installing your digital set-top box or DTA out of sight.”Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...Aug 4, 2023 · Your Xfinity television box is set up to be always on so it can perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. what is the 'main' hub set top box? (DVR xg1 or XG2 non-DVR). how is the wiring (splitters etc) from input to the home to the XiD and to the hub the XiD is attempting to connect? if there is an amplifier, is there a power LED that is shining on the amplifier? was this always wired as cable TV or was it converted from satellite or other service?If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Learn what to do if your Xfinity Remote's All Power button doesn't turn your TV Box on or off.The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones …Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Sep 22, 2022 · I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time. We have repaired it numerous times. It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box still will not turn off on one of our sets. Apr 2, 2022 · Xfinity is a convenient TV and internet service provider that is popular in households across the country.Despite their longstanding success, you are bound to experience some issues with your cable box from time to time.One of the most common problems people experience with their Xfinity box is it saying “boot” constantly without turning on.If your Xfinity box says “boot” and doesn’t ... Mar 28, 2012 · control your digital set-top box or DTA (Digital Transport Adapter). To control your TV functions (Power, VOL+, VOL – and Mute), follow the steps below: HERE’S HOW: 1. Install the batteries. 2. Find the manufacturer’s code for your TV (see other side). 3. Turn on your TV and digital set-top box or DTA (Digital Transport Adapter). 4.

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Troubleshooting steps. Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make …Oct 8, 2023 · Xfinity X1 Box Not Turning On. Is your Xfinity X1 Box refusing to power on? Don’t worry, we’ve got you covered. There are a few common reasons why your X1 Box may not be turning on, and we’ll walk you through troubleshooting each one. Related: Troubleshooting And Resolving Server Errors In / Application. Power Outlet Issues Friday, April 7th, 2023 6:08 PM. Closed. Cable Box won't power on. My cable box is off and will not power back on. I have unplugged everything, replugged everything and even tried the troubleshoot and nothing is working. The cable box is not powering on but everything else inclusive of the internet is working.Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Then, follow the steps below. If your remote has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code.Xfinity Voice Remote. You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips. X1 apps on your TV. Open Netflix, Amazon Prime Video, Hulu, NBC Universal’s video service, Peacock, and much more — all through your TV using X1 apps ...steps to unplugged and re-plugged: Unplug the Xfinity cable box from the power outlet. Wait approximately 60 seconds. Reconnect the cable box to the power outlet. Allow the box to reboot fully. Attempt to turn on the cable box again. 2. check for damaged cable. If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Learn what to do if your Xfinity Remote's All Power button doesn't turn your TV Box on or off. Verify Your Xfinity Account. First, confirm one of the following details associated with your account: First, confirm one of the following details associated with your account: Mobile phone number. Xfinity ID & Password. Comcast Identity Management Portal. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings). To turn off the TV Box, you must either: Press the Power button on the front panel of the box, Configure the TV Box to go into Power Saver automatically or. Simply leave the TV Box on while turning off the TV. ….

Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...1.5K. 472K views 4 years ago. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). ...more.If your Xfinity remote isn't controlling the TV, you may need to pair your remote. Learn what to do if your Xfinity Remote's All Power button doesn't turn your TV Box on or off.Apr 27, 2022 · Except you’ll have to press your TV’s power button for a few seconds as well. To do this: Unplug your TV from the power outlet. Press and hold the Power button on the actual TV. Do this for about 15 seconds. Wait for a minute or 2. Try to turn your TV on either with the remote or through its own power button.Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly.Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones …There are two reasons why unplugging your set-top box---either manually by pulling the cord or using a power strip---is a bad idea from a user-convenience standpoint. First, when you unplug your set-top box, all the data that is normally downloaded in the background to the box, such as the TV listings, is out of sync. Xfinity cable box not turning on, methods. 1 Rebooting from the Cable Box Menu. 2 Using the Manual Reset Button. 3 Unplugging the Cable Box. Other Sections. Video. Tips and Warnings. Related Articles. Expert Interview. …, Settings page. To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say “Settings.”. See the guide below for more information on each ..., Nov 15, 2022 · Here are some troubleshooting tips to try to fix the “No Signal” message: Check the cable connections: Ensure that the cable connecting the cable box to the TV is securely plugged into both ends. If possible, try using a different cable. Check the TV’s input selection: Make sure that the TV is set to the correct input for the cable box., Sep 19, 2023 · TV and cable box not talking. Completed HDMI troubleshooting; no issues. Tightened connections. Cable box blue light is flashing. What I see on TV is a loop: Cable box starts… I see “Welcome…” I get the spinner… then it starts over. SAMSUNG TV then tells me to troubleshoot the connections… And the wheels on the bus go round and round. , In today’s digital age, having a reliable and high-quality cable box is essential for enjoying the best television experience. Optimum, a leading provider of cable services, offers..., Xfinity provides multiple ways to easily perform a power cycle on your cable box. Here’s the fastest way to do it: Press and hold the Power button on your cable box. The restart should be automatic. Just wait for the box to turn back on. If your cable box has no built-in power button, you may try this other method: Directly unplug your cable box., We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ..., During this time, it’s important not to unplug the box or press any additional buttons as this could interrupt the reset process. Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section., May 24, 2020 · I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation., Restart your devices. You can troubleshoot specific service problems for the following services: Xfinity TV: Follow the instructions in your user manual to reset your TV Box. See user guides for your TV Box. High-speed internet: Restart your Xfinity Gateway. Wireless internet: Follow the instructions to reset your specific router., A Comcast Motorola cable box receives and unscrambles the programming signals from cable television service. While the unit is designed for trouble-free service, the box may occasionally lock up or freeze and stop working normally. Resetting the box will usually correct the jam so programs can be enjoyed on your TV., Oct 3, 2021 · Allow the cable box to sit for at least 30 minutes. Now, plug the cable box back in, reconnect the cables, and the cable box should turn on. If this doesn’t resolve the issue, then it will likely require a call to the cable provider for assistance. These types of issues, as a rule of thumb, are typically handled relatively quickly. , My cable box is off and will not power back on. I have unplugged everything, replugged everything and even tried the troubleshoot and nothing is working. The cable …, 2 years ago. My tv was working fine until we had to change our cable to the fiber optic system. Ever since then when the tv is off the sound comes on by itself randomly and turns off by itself after about 10 seconds. It's like the tv has a mind of its' own. The cable company says it's the tv but when I called Toshiba and the Geek Squad at Best ..., Aug 4, 2019 · This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). , Apr 26, 2020 ... I CANNOT RESET THE CABLE BOX. 15K views · 4 years ... How to Reset your Comcast Xfinity TV Cable Box ... My life turned a new page when I learned ..., User Guide - Xfinity, Nov 15, 2022 · Here are some troubleshooting tips to try to fix the “No Signal” message: Check the cable connections: Ensure that the cable connecting the cable box to the TV is securely plugged into both ends. If possible, try using a different cable. Check the TV’s input selection: Make sure that the TV is set to the correct input for the cable box., Jul 23, 2022 · 24.6K Messages. when you press a cable set top box related button (xfinity, exit, up/dow, etc) what color (s) does the LED flash on your remote control? do you have more than one xfinity set top box in your home (swapped remotes?). I am not a …, Nov 15, 2022 · Here are some troubleshooting tips to try to fix the “No Signal” message: Check the cable connections: Ensure that the cable connecting the cable box to the TV is securely plugged into both ends. If possible, try using a different cable. Check the TV’s input selection: Make sure that the TV is set to the correct input for the cable box., I have an XG1v4, and decided to disable power saving. I found it can take 2-3 times longer for the TV and AV receiver and cable box to finish all the HDCP handshaking and get me a picture compared to just leaving the box fully powered on. Just installed three new XI boxes and have noticed that the remote doesn't power off the X1 box., i'm experiencing the same issues. Sometimes, turning on everything with the remote, the cable box does not display anything. I have only one HDMI input so I use a spilter. turning on the device on the other input and then turning it off usually fixes it but sometimes, I have to physically reboot the box (unplug power). Samsung DLP TV, Apr 26, 2020 · remote lights up the green button on the cable box (remote) but the TV wont turn on? Ive tried the online "reboot" but no change. Also tried Setup - and then 981. and A + set up - no luck? Cant get anyone on the phone in this time . Suggestions? thnx. C, , Feb 3, 2022 · Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list., Restart your TV box. Sometimes all it takes to correct this issue is restarting your TV box. Power off your TV Box. Remove the power cable from the back of the unit. Unplug the power cable from the wall outlet or power bar. Wait 30 seconds, then reconnect the power cable. Power on your TV box to see if it works., Mar 6, 2022 · Click the "Direct Messaging" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. , Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., According to Xfinity's manual, the blinking blue light means that the router is in the Wireless Protected Setup (WPS) mode. Other Combinations: If the device is flashing several different colors, this should mean that your device is attempting to connect to the Xfinity systems. It will be cycling during this time., We can absolutely understand wanting to get the voice guidance, also known as the Audio description turned off! It sounds like you're well on the path to resolution if you'd already attempted to replace the cable box and remote! That is great! One thing we do want to make sure to ask about, is the specific settings on the television itself., System Reboot Did Not Work. : r/Comcast_Xfinity. X1 TV Box Not Working. System Reboot Did Not Work. My X1 TV box stopped working. Yes, I checked all the cables and plugs. Yes, I am using the correct HDMI input settings. Yes, I used the Xfinity mobile app to troubleshoot. Yes, I did a system reboot. The bot in the app did another system reboot., Jan 23, 2024 · Restart your router or modem to refresh the connection. 2. Restart Your Xfinity Flex TV Box. A simple restart can often fix temporary glitches: Unplug the power cord from the back of the Flex TV box from the wall outlet. Wait about 60 seconds. Plug the power cord back in and wait for the Flex TV box to restart. , Remote not operating volume or power on/off, only changes channels. I have rebooted both t.v and cable box and have reprogrammed remote but none of the codes work, please help! Remote not operating volume or power on/off, only changes channels. ... The concern is not "Xfinity Home Security / Devices And Equipment" help …, You would want to make sure this power preference is off since it is on by default. Settings > Device Settings > Power Preferences > HDMI Device Control (HDMI-CEC) > Off or On. You can also change the power settings to turn off the power saving mode. I am an Official Xfinity Employee.