Xfinity peacock offer not working

I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Unplug the power cable from the back of the Flex box, wait 10-15 secs, plug the power cable back in, and allow 10 mins or less for the box to reboot. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Beginning in mid-July, the price for Peacock Premium (with ads) will increase by $2 to $7.99 per month and Peacock Premium Plus (mostly ad-free) is also going up …Has anyone been able to activate this Peacock Premium offer? I have been trying for several months. I just received yet another email from Xfinity telling me to …Jul 18, 2023 · Back in June, Comcast stopped offering free Peacock to its customers. Now unless you qualify for one of a few different plans, you will now need to pay for Peacock going forward. Sadly though, Xfinity Rewards members with Diamond or Platinum level rewards or qualifying internet customers have been unable to claim their free Peacock subscription. Feb 15, 2023 ... Comcast will no longer offer customers free Peacock ... At the moment, all Comcast Xfinity X1 and Flex ... When he's not writing or appearing as a ...Tuesday, June 27th, 2023 5:31 PM. Closed. Peacock Subscription Activations. **UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating …

Feb 12, 2023 ... As of June 26, Peacock Premium will no longer be part of the free bundle. The streamer is regularly $4.99 per month. Customers that wish to ...Hi there, @Jason_r21 Thank you so much for the time you are taking out of your day to reach out to us regarding not being able to redeem the Peacock offer. We do have engineers who are working on this as we speak with many customers reporting back that they are now able to access and redeem the Peacock offer.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon (speech bubble) Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears.Peacock is no longer working for us. The “chat assistant” on the app just forwards me to Peacock to subscribe. Any help would be appreciated. Related Topics ... We’ve been using the free Peacock account through Xfinity since the promotion started a few years ago. I’m not seeing anything in my Xfinity account as to where I can link them.Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing.Max and peacock apps not working. I cleared my cache and local storage data, did and system refresh, restart and checked the WiFi settings, everything is working fine. Im logged into my Max and Peacock apps just fine but when go to play something on Max it just spins. On Peacock I hit play and it loads for a second then goes back to the …

Jan 29, 2024 · But when I try to load Peacock via my flex box, I get the option to subscribe to Premium, not that I have it. Logging out, Logging into my account shows no difference. No way to see how to activate it. (activating it via the web tells me it is activated). Followed the instructions to a tee, no difference... no offer code or anything visible. Your Local NBC Channel LIVE, 24/7. $11.99/month. Get Premium Plus. *Due to streaming rights, a small amount of programming will still contain ads (Peacock channels, live sports and events, and a few shows and movies). Watch Peacock on Your Favorite Devices. Stream on 3 devices at once. Plus, create up to 6 profiles with kid-safety settings.Peacock. NBCUniversal's Peacock streaming service offers a lot of great movies and TV shows to stream on demand, along with live news and sports. Best of all, you can watch lots of its content for ...If you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...

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Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing. Peacock does not provide a $5.00 option to upgrade like it had in the past. It now points to Xfinity as the only way to "manage" your Peacock account. And there is no way on Comcast/Xfinity to upgrade your Peacock account to Ad-Free Peacock Premium Plus. So, if you take advantage of the Comcast offer for Free Peacock Premium you're …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send itIf you’re in the market for a new cable and internet package, chances are you’ve come across Xfinity. With a wide range of options and features, Xfinity has become a popular choice...

The way Comcast has handled Peacock is a nightmare. Formerly, I took advantage of Xfinity's discounted access to Peacock. This gave all Xfinity customers (I think) free access to Peacock Premium, the ad-supported tier. I paid $5 extra a month to Comcast to subscribe to Peacock Premium Plus, and ad-free tier. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Tuesday, August 1st, 2023 1:33 PM. Closed. Peacock Premium Platinum Reward Not Working. Like many other customers, I have received the confirmation email for this reward but no activation button in Assistant or Banner is showing up. Question.Still shows "not currently subscribed". And the Peacock website is still only offering the $2.99/mo Xfinity customer deal, instead of giving the 2-years free deal. And still no banner on the Xfinity account page, or the Xfinity Assistant page. Will continue waiting for an official fix. 10 months ago.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Xfinity - Home of the 10G Network Oct 6, 2020 ... Most customers do not come close to the 1 terabyte cap. I work for Comcast and am an avid gamer and work from home through VPN several days a ...Feb 12, 2023 ... As of June 26, Peacock Premium will no longer be part of the free bundle. The streamer is regularly $4.99 per month. Customers that wish to ...In today’s digital age, having a reliable and efficient internet service provider is crucial. Xfinity, a subsidiary of Comcast, has become a household name when it comes to offerin...I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Xfinity Community Forum. TV. ... 1 Message. Monday, April 29th, 2024 7:59 PM. Peacock subscription not working. Hi, my free Peacock subscription will not activate.

Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Jul 24, 2023 · I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly. Story by David Satin. • 10mo • 3 min read. Peacock is Officially No Longer Free for All Xfinity Users; Who Still Gets Free Access, How to Get a Discount © Provided by The … Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. Peacock Not Working. I am yet another customer that has been on and off with Comcast all day about not being able to log into Peacock. I have redeemed the offer as a diamond rewards member and gotten the "activate" email, but there is no Peacock banner to click on and when I try it through Comcast on the TV it tells me I need to pay. Just a bit ...Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Xfinity Flex is a personalized, 4K streaming device that is included free with Xfinity Internet and offers choice, control, flexibility, and thousands of free movies and shows. Flex customers can find Peacock movies and shows in the “New This Week” and “Free to Me” rows, as well as explore content via a “Trending Now on Peacock” row ...

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Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. If you have not already signed up for Peacock on our website, you may be able to sign up for Peacock Premium through your Xfinity subscription. Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Follow the instructions in this Xfinity Support article to sign up for Peacock through your Xfinity X1 TV Box or Xfinity Flex streaming TV Box. In today’s digital age, having a reliable and fast internet connection is essential for both work and leisure. Xfinity Internet, offered by Comcast, is one of the leading internet ...Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Subtitles Out of Sync. When you encounter the issue of subtitles being out of sync on Peacock, you can follow these steps to resolve the problem:. 1. Firstly, make sure to check the stability of your internet connection.. 2. If the issue persists, try refreshing the page or restarting the app.. 3. Additionally, verify that the language and region settings …If your Paramount+ subscription appears on your Xfinity bill: Go to Settings on your Xfinity X1 TV Box. Select Apps & Subscriptions. You'll see Apps & Subscriptions menu. You can also find the menu by saying "Manage Paramount Plus" into your Xfinity Voice Remote. Select Change Plan.Please know that we are aware some customers are having an issue activating their Peacock Premium plan. We are actively working with Peacock and their technology partners to resolve the issue as quickly as possible. In the meantime, let us see if we can get that banner to populate on your end.However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free.Are you tired of endlessly scrolling through streaming platforms, looking for something new and exciting to watch? Look no further than Peacock, a streaming service that offers a w...With Peacock Premium (currently $5.99/mo value), you can stream hit movies, live sports – like an NFL game only available on Peacock on December 23* – exclusive Originals, and so much more. Thank you for being an Xfinity customer. ….

Device: LG smart TV Location: USA Steps taken: Rebooted cable box, signed out and back in, confirmed correct email, contacted support. I have X1 and peacock premium free. I’ve been watching premium the entire olympics. Yesterday I tried to watch the all around gymnastics finals and it had the purple button “watch with premium.”.@user_10d4bd Hey there, I'm sorry to hear you're having trouble redeeming the Peacock Premium offer and Direct Messaging us. We'd be happy to help, o get started, please send us a direct chat message with your full name and complete service address to “Xfinity Support”.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...Feb 13, 2023 ... Comcast is beginning to notify customers that in late June Peacock Premium will no longer be included as part of their existing Xfinity service, ...Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free sample plan.If you have not already signed up for Peacock on our website, you may be able to sign up for Peacock Premium through your Xfinity subscription. Xfinity X1 TV Box or Xfinity Flex streaming TV Box. Follow the instructions in this Xfinity Support article to sign up for Peacock through your Xfinity X1 TV Box or Xfinity Flex streaming TV Box.Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s. Xfinity peacock offer not working, Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line., Peacock still not working. Claimed Diamond members reward on yesterday 6-26, logged into peacock app. on tv. Clicked on TV shows or a movie & it says premium highlighted in yellow u click on that it says u have to subscribe, click on subscribe & it shows premium plans @2.99, $3.00 or $4.00 for premium plan., Get Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms., Thank you very much for reaching out to us here @user_aba665. There has been a known issue with that Peacock Premium service. If you were able to activate that through the rewards, and it is not available on your platform, you may need to reset your box or device that you are running that service on. You can also reach out to the Peacock help ..., Jun 11, 2023 ... ... Xfinity (Comcast) about getting free Peacock ... working on fixing the issues. Other symptoms ... not available at this time even though I clearly ..., Official Employee. •. 1.1K Messages. 9 months ago. Hi there @cgl102770, thank you so much for reaching out to us today about the Peacock offer concerns you have. You are in the right place, and we are happy to assist you if you still have concerns or any issues trying to redeem the Peacock offers. 0., Two paid tiers are available: ad-based Peacock Premium, at $6 a month; and Premium Plus, the ad-free version that costs $12 monthly. However, if you receive certain Xfinity internet services or ..., Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. , Xfinity - Home of the 10G Network , Jun 6, 2020 ... This video will show you how you can get NBC Universal Peacock streaming television for free, if you are an Xfinity Flex or X1 constomer., Oct 6, 2020 ... Most customers do not come close to the 1 terabyte cap. I work for Comcast and am an avid gamer and work from home through VPN several days a ..., Jun 27, 2023 · 1K Messages. @mando0823, we’re aware some Xfinity Rewards, NOW TV and Gig customers are having difficulty activating their Peacock account. Please know we’re working to resolve this issue as quickly as possible. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. , i never recieved offer in my rewards. @user_928c4a If you type in Peacock Premium Activation into Xfinity Assistant it should populate. Give that a try. If it doesn't work, send us a DM with your name and full address by doing the following:, Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line., Having the same issues. It says I have Premium for $5.99/mo. I got the email this morning saying it's free until 6/25/2025, but the Assistant link does not work. HELP. I've been back and forth between Xfinity and Peacock all morning. Xfinity tried to tell me it wasn't a thing., Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub., Peacock Premium Activation. At the end of June 2023 I took advantage of the free Peacock Premium offer since I am a Diamond Rewards Xfinity customer. I created an account on the Peacock website and supposedly activated my account. However when I open the Peacock app on my TV with my Peacock account it claims …, Streaming services continue to grow in popularity each year, particularly those with ad-free offerings like Netflix and Hulu. NBCUniversal’s Peacock launched on April 15, 2020, to ..., Dec 20, 2023 · l agree first it takes a half hour before the computer finally gives up so l can reach the technical support l need l got mine to work on my new smart tv.But l can't use peacock on my uxmo box.It saids we cannot use this device for a third party.1 hour very frustrating.Try using your phone for load the app an continue until you have it working ... , I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing..., Log in to your Xfinity Rewards account. Click on the reward titled Get Peacock Premium at no extra cost. Choose Get This Reward and follow the steps provided. You’ll then …, I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing..., Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock …, Jan 29, 2024 ... We want to ensure you are both able to activate this to enjoy! After redeeming the offer, did you utilize the Xfinity Assistant or our ..., Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... , @user_h02n75 We appreciate your time in reaching out to us here on our Xfinity Forums. I understand wanting to be able to access Peacock with that offer, they do have some great programming available! We have found that sometimes it may be a different email if you had previously logged into Peacock with that email in the past., Jan 14, 2024 · Xfinity rewards free Peacock subscription not working I recently realized that I was able to redeem the free Xfinity Rewards Peacock subscription offer since my level is “platinum”. I started the process, and it shows the offer has been “claimed”, but I can’t get beyond that. , I am Xfinity platinum through Xfinity internet. I tried to get the free Peacock when it was announced late June and the first time, didn't work. I contacted agent who said to use my Xfinity username to sign in and use my credit card to sign up as Xfinity would reimburse the $4.99 monthly., We regret hearing you received mixed information on the Peacock Premium offer. At this time Peacock Premium Plus is not offered for free with NOW TV, Gigabit Speed customers, or diamond and platinum Xfinity Rewards customers. If you receive Peacock Premium through NOW TV, Gigabit speed internet or Xfinity Rewards, you cannot upgrade to …, Still shows "not currently subscribed". And the Peacock website is still only offering the $2.99/mo Xfinity customer deal, instead of giving the 2-years free deal. And still no banner on the Xfinity account page, or the Xfinity Assistant page. Will continue waiting for an official fix. 10 months ago., With the rise of streaming services, consumers now have a plethora of options to choose from when it comes to entertainment. One such service that has gained popularity is Peacock ..., Xfinity Assistant Activate Now Link = Offer is not active. I have Peacock offer through plat rewards. I activated the Peacock reward, I received now redeem email. Clicked link to go to Xfinity Assistant where it tells me my subscription is ready. Click Activate Now link and it goes to a webpage that says offer is not active ., Jun 27, 2023 · Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. And that might be putting it nicely. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages.